• About Carzam

About Carzam

Enjoy your car the Carzam way

Discover a whole new journey to purchasing your next used car with our seamless online experience. At Carzam you’ll enjoy great cars at great prices, delivered straight to your home! 

You can get your hands on a new car without even having to leave the house. Our online retail platform means that you can browse our extensive selection of cars to find the one for you. It really is that easy. 

At Carzam we’re passionate about our cars and love what we do. We’re proud to be driving forward the future of online car retail right here in the UK. Our core promise is to offer simplicity and convenience through a next-day home delivery service for our customers. 

Buying a car is an exciting time and we take great pride in the preparation of all of our vehicles. We understand that seeing your new car for the first time is a moment to savour. Our service to you, means everything to us.  

With Carzam, you’re in control of your car purchase. You can choose to pick your car up from a Carzam Hub or have it delivered to your home. We even offer next day delivery with our Priority Delivery service.

Of course we want you to be truly satisfied with your Carzam car. If for whatever reason you are not 100% happy, we offer a 14 day promise. No salespeople and no negotiating, it’s car buying the way it should be - it’s car buying the Carzam way.

Frequently Asked Questions

  • Who are Carzam?

    We believe that buying a used car should be made simpler, less stressful and more convenient than ever before. Put simply - with Carzam you can buy and finance your next car all online and get it delivered to your door. We have thousands of handpicked quality used cars available for purchase all backed with a 100-day guarantee' and free breakdown assistance. And if you decide you don't like the car you can return it free of charge for a refund within 14 days*.

    * For more information about our 14-day promise please see our terms. For more information about our highly competitive finance packages please see the dedicated section in our helpdesk pages.

  • Where do Carzam get their cars from to be able to sell?

    When it comes to finding cars to sell we take great care to select only the very best cars from our trusted sources and partners.  This includes vehicle remarketing companies, finance companies, leasing companies, auctions and suitable part exchange vehicles.  All cars are subject to our strict quality control and will simply be rejected if they don’t pass our high standards.

  • How much does delivery cost?

    Our standard delivery charge is £100 and you'll have a wide choice of times and dates to suit you.

    If you're looking to get on the road sooner though, our next day Priority Delivery service is £149.

  • Why don’t you negotiate on price?

    Without the need for big expensive showrooms and overpaid salespeople we can permanently offer fantastic low prices on all our vehicles.  This saves you time finding the best deal and the hassle of trying to haggle a better one - simple.

  • I need help making a purchase, can you assist me?

    Yes, we have a dedicated Customer Support team available to help answer your questions, provide information and assistance and even view web pages with you should you wish.  You can call, email or chat with us using the link on the website.  In addition, our support centre provides a searchable library of help topics to answer common questions.

  • About Carzam
  • About Carzam 2
  • About Carzam 3
  • About Carzam 4
  • The Carzam Promise
    We’re passionate about our cars and love what we do. Our service to you means everything to us which is why we only sell the best quality cars to our customers.  Every Carzam car is subject to a multi-point safety inspection check for your peace of mind. Each vehicle is reconditioned and prepped to the highest retail standards so that you can take delivery of your car knowing that it has been cared for. Our Carzam cars receive a seven stage check-over as part of our Carzam Promise: Stage 1 - Vehicle Sourcing Our experienced car buyers only purchase cars that meet our strict ...
  • Preparation Standards
    At Carzam, we take great pride in the preparation of all our cars. From the moment they arrive at Carzam HQ, through to delivery at your door, each vehicle is subject to the highest levels of preparation to ensure that it arrives with you in the best condition possible. Before a Carzam car can go on sale, each vehicle is carefully handpicked and sourced to our incredibly high standards. Our preparation centre welcomes car transporters with brand new stock arriving daily in an effort to bring you the best possible choice.  Each vehicle that arrives with us is put through a thorough multi...
  • 14 Day Promise
    We offer a 14 day promise on all of our cars. So if you're not 100% happy with your new vehicle, rest-assured that you can return it straight back to us.  If you choose to return your car, you must notify us as soon as possible within 14 days of the date you received it. Contact us by calling 0203 983 3455 or email returns@carzam.co.uk with your registration number and the reason for returning it. We’ll then advise you of the next steps. Our fair use policy As with all returns, there are some terms and conditions that you need to be aware of: If you’ve driven any more th...
  • Work For Carzam
    Carzam is the brand new way to buy a used car. Built upon an ethos of great cars and great customer service, Carzam is transforming the used car buying process. We’re on a mission to deliver the most seamless car buying experience possible and we have ambitious plans for growth. We’re on the lookout for talented individuals to join our fast-growing team. With the real potential for career growth, Carzam represents a genuine and rare opportunity for you to join a fantastic new business. So if you think you’ve got what it takes to work for us, we’d love to hear from you...